Tasmanian Expeditions
Tasmanian Expeditions
4.5
De 9:00 a 17:30
Lunes
9:00 - 17:30
Martes
9:00 - 17:30
Miércoles
9:00 - 17:30
Jueves
9:00 - 17:30
Viernes
9:00 - 17:30

4.5
4,5 de 5 burbujas113 opiniones
Excelente
99
Muy bueno
6
Promedio
3
Mala
1
Horrible
4

FarAway26651366247
Sídney, Australia2 aportes
1,0 de 5 burbujas
feb de 2023
I started the Overland Track with Tasmanian Expeditions on 12 February 2023. It was my first overnight hiking trip. I note the company website advertises that they “make it possible for first time bushwalkers”.
The company provided the tent, sleeping bag and mat, as well as the backpack.
Before we set off on the first day, one of the tour guides checked that everyone had put their backpack on correctly. When he was checking mine, he said to me unprompted: ”I am doing this for you now because this is the first day. Don’t expect me to do this for you every day.”
Not long after we started walking, I discovered that the backpack was much too big for me. I am 155 centimetres tall and weight 55 kilograms. I tightened all straps to the tightest, the backpack still did not stay on my back. Instead, it kept sliding downwards. In order to keep the weight of the backpack (about 19 kilograms) on my back, I had to bend my upper body to around 60 degrees. I walked with my upper body heavily hunched forward for 7 hours on day one. As a result, my neck, shoulder and back muscles became really sore. I was unable to enjoy the scenery because of the position I was in and my muscle ache.
When I pointed out that the backpack was too big for me and I had to hunch my back to carry it, the same tour guide just said: “that’s normal. Sometimes I have to lean forward to walk as well.” He did not provide me with any support.
I had to walk with my upper body hunched the rest of the trip.
Furthermore, in the afternoon of the second day, after we had set up our tents, it started raining. I discovered that my tent was leaking.
In summary, the equipment that Tasmanian Expeditions provided me during the Overland Track was not fit for its purpose. I did not get the support that I needed from the tour guides to get through the trip. Instead, I felt my concerns were dismissed.
I gave feedback to the operations manager, who apologised for my experience. But unfortunately I am left feeling traumatised by my experience.
Escrita el 24 de marzo de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Thank you for providing your detailed feedback. While we are pleased that you have enjoyed some aspects of your adventure, we are naturally disappointed that you felt some of your supplied gear was not satisfactory and that the support and empathy provided by our guides could have been enhanced. Your detailed feedback demonstrates an area for improvement which we take very seriously. We are currently reviewing ways for us to improve upon our equipment by exploring different suppliers, increasing supplies in guide repair kits as well as reviewing ways to improve upon our maintenance practices in the future so that guests may further enjoy their experiences on tour stress free. We thank you for taking the time to provide us with this feedback as it is an essential tool for ensuring that we are consistently delivering the highest quality trips possible. We empathise that this issue caused some disappointment for your chosen holiday, however it is now our hope that the positive memories of your trip can ensue and that we may have the opportunity to host you on another adventure in the near future.
Escrita el 26 de abril de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Merrin D
1 aporte
5,0 de 5 burbujas
feb de 2023
We challenged ourselves with an iconic walk through stunning wilderness. We met new friends and had the most amazing guides. Their passion, energy, knowledge, care and fun sense of adventure contributed to our immense hiking satisfaction. Meals and snacks were great, tasty and wholesome. Equipment provided was excellent. We had a wonderfully positive memorable experience. Thank you Tasmanian Expeditions.
Escrita el 22 de marzo de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Thank you! Appreciate the kind words
Escrita el 22 de marzo de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

wanderergeoff
Torquay, Australia5 aportes
5,0 de 5 burbujas
feb de 2023
My favorite part of walking the overland track was the wilderness experience I had once again, of walking through the ever changing scenic beauty of the various mountain ranges, plateaus, lakes and forests that make up the Overland Track.
Tasmanian Expeditions made our journey so enjoyable, with detail to minimizing pack weight, comfy huts, delicious menus, with guides Georgia and Bill, just willing our group of eight, (average age of 70yo) to have the best experience possible Thankyou
Escrita el 22 de marzo de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Glad you had a wonderful time in this very special part of our state. Thank you for your review.
Escrita el 22 de marzo de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Walter N
Victoria Point2 aportes
5,0 de 5 burbujas
feb de 2023
Our guided trek exceeded all expectations. While physically tough on the first day it became easier as the days went by. The guides were professional and knowledgeable and the huts were setup really well. Great food and wine. What else could I ask for.
Escrita el 15 de marzo de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
We're very proud of our guides, thank you for mentioning them in your comment. Appreciate the kind review.
Escrita el 22 de marzo de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Janine
Port Macquarie, Australia18 aportes
5,0 de 5 burbujas
mar de 2023 • Amigos
My experience with Tasmanian Expeditions was excellent from start to finish. They offered great advice before the hike, and on the hike the quality equipment, food and our guides was brilliant! Made the whole experience 10/10 for me. They even posted my drink bottle back that I left on the bus. Thanks everyone!
Escrita el 12 de marzo de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Glad you got your drink bottle back! Thank you for choosing us. Hope to see you again.
Escrita el 22 de marzo de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Julia
1 aporte
5,0 de 5 burbujas
dic de 2022
First and foremost, this will definitely be the most memorable hiking trip that we have done for 6 days straight! I brought along my dad who had his first-time hiking experience for The Overland Track. Needless to say, we were exhausted from all the uphills and downhills but without our 2 guides, Morgan and Aneeta, we wouldn't have made it till the end without their encouragement. The alpine views were beautiful, and we learnt that Tassie flats aren't really just flats that we imagined. It was overall a great hike and one that I would definitely remember and recommend for anyone to enjoy the hikes in Tasmania.
Escrita el 15 de enero de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Sounds like an amazing experience to share with your father. Nice job - and thanks for the review.
Escrita el 5 de febrero de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Paul H
Brisbane, Australia12 aportes
5,0 de 5 burbujas
nov de 2022
I’ve just returned from a nice hike to the Walls of Jerusalem. .. “The Walls of Jerusalem Experience”
Our group enjoyed a real variety of weather with snow falling on the first two days & then the sun popped out for the last 2 days.
This trip is a real adventure - the scenery is magnificent & our guides were knowledgeable & professional & cooked us plenty of tasty & sustaining meals.
An all around terrific adventure !
Escrita el 8 de diciembre de 2022
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Appreciate the review!
Escrita el 5 de febrero de 2023
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Janice C
1 aporte
5,0 de 5 burbujas
jul de 2022
Jatbula NT V Walls of Jerusalem in winter. Covid cancellations meant a quick turn around between the NT and Tasmania for me. Both trips were great but I have to award first place to the Walls in winter. Yes it was cold but also incredibly beautiful, quiet and full of wild life including an evening glimpse of a young Tas Devil. And yes the chance to enjoy one of lifes special pleasures - waking up in a warm, comfortable tent to the muffled silence of a snowy morning. Snow on the tent, on the ground, on the mountains. Making snow people, snowball cricket and even a small mountain peak to climb. Full credit to the guides for making it safe, challenging and fun and to our intrepid group for making the most of all we did.
Escrita el 18 de agosto de 2022
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Sounds magical! Thank you for your review, Janice.
Escrita el 3 de octubre de 2022
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Doggy
Melbourne, Australia10 aportes
5,0 de 5 burbujas
abr de 2022 • Amigos
Overland Track 6 day thru hike...A trip to remember!

Its a trip I will never stop talking about! It was adventurous, informative, magically beautiful and between Rachael, Laura (our guides from Tas Ex) and the personalities in our group we laughed all day and night! Someone was always cracking a joke! It was so much fun! So a mix of landscape, people and good positive vibes made this a trip to remember! The meals prepared by Rachael/Laura & Tasmania Expeditions were insanely delicious and nutritious for hike food! There was never a time where we went hungry with plenty of snacks and chocolates always on offer!
Escrita el 31 de mayo de 2022
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Good food and good company, sounds like you had a great time. Thank you for taking the time to leave a review.
Escrita el 3 de octubre de 2022
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

Rodney N
Echuca, Australia12 aportes
5,0 de 5 burbujas
abr de 2022 • Pareja
Excellent hike
Great group
Good guides
Fantastic weather
The huts were comfortable and even though it was dry we still had a short shower available

So what else do you need?
Escrita el 18 de abril de 2022
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Appreciate the feedback, thank you.
Escrita el 13 de mayo de 2022
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.

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