The Boulders Spa
The Boulders Spa
4.5
De 7:00 a 17:00
Lunes
7:00 - 17:00
Martes
7:00 - 17:00
Miércoles
7:00 - 17:00
Jueves
7:00 - 17:00
Viernes
7:00 - 17:00
Sábado
7:00 - 17:00
Domingo
7:00 - 17:00
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51 en un radio de 10 km
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4.5
131 opiniones
Excelente
84
Muy bueno
21
Promedio
10
Mala
7
Horrible
9
K G
1 aporte
nov de 2024 • Amigos
Do not go if you want a spa "experience". The facial and massage treatments were great, but that is where it ends. When we arrived, no tour or explanation of the amenities. The place looks run down and is not very clean. The cold cloths for the steam room looked old and yellow. We did the lunch package and the food was not good. It was counter service and we had to look for someone to get our (pre-made) food. There are other spas in AZ that are luxurious and give you the full spa experience. The Boulders does not do this! Go for a treatment and leave!
Escrita el 4 de enero de 2025
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Kala B
1 aporte
dic de 2024 • Pareja
SO DISAPPOINTING! DON'T GO IF YOU ARE LOOKING FOR A LUXURY RESORT TO RELAX. HOWEVER, THE VIEWS AND GROUNDS WERE GORGEOUS. MUCH OF STAFF WAS NICE. EVERYTHING WAS OUTDATED, OLD AND DIRTY. THE CARPETS IN BEDROOM, THE MATS IN BATHROOM, SHEETS, PILLOWS, TOWELS WERE VERY OLD AND FRAYED. THE AIR VENTS WERE VERY DIRTY.HOUSEKEEPING WAS MINIMAL AND NON ATTENTIVE. WE WENT FOR A LUXURY VACATION AND DID NOT GET THE AMNETIES OR SERVICE OF A HILTON. REALIZE THAT YOU PARK YOUR CAR IN A LOT AWAY FROM YOUR ROOM AND PEOPLE IN GOLF CARTS TAKE YOU AROUND. QUITE CHILLY AT NIGHT WHEN YOU ARE COMING OUT OF THE RESTAURANT AND DRIVING BACK IN A GOLF CART TO YOUR ROOM! THE BEDROOM AND BATHROOM WERE SEPARATED BY AN OLD WOOD SLIDING DOOR THAT MADE AN AWFUL LOUD SQUEAKING NOISE EVERYTIME YOU OPENED/SHUT IT. THE PATIO WAS SO DIRTY WITH BROKEN SCREEN-VERY UNINVITING TO SIT OUT AND ENJOY. WE COMPLAINED TO THE MANAGER, WHO WAS VERY ATTENTIVE, ABOUT THE CONDITIONS. WE WERE TOLD WE WOULD GET 10,000 EXTRA HILTON HONOR POINTS WHICH WE DID NOT GET AND THAT WE WOULD GET A CREDIT OF $150 BUT FOR A ROOM AT $450/NIGHT FOR A WEEK THAT WAS VERY MINIMAL. PLEASE DO YOUR HOMEWORK BEFORE YOU DECIDE ON THIS HILTON. VERY UPSETTING FOR A TRIP THAT WAS SUPPOSED TO BE A LUXURY VACATION.
Escrita el 15 de diciembre de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
555JudyS555
Buffalo, Estado de Nueva York10 aportes
may de 2024 • Amigos
My friend and I have visited a number of spas in the Scottsdale area. We were looking forward to our visit to Boulders. It was a COMPLETE let down. On the positive side, the spa services that we received were excellent. But the spa area itself was horrible. The pool was dirty. There were weeds all over the property by the pool. There is no pool service of any kind. The spa "cafe" is a pick up and go with limited choices. Of the choices we chose (a hummus vegetable plate and salad) they were rotten. When brought to the attention of the girl behind the counter there was little she could do. And there was no one to contact when she tried. Despite the spa being open until 6, the spa cafe (only place for ANY food and beverage) closes at 2:30. Paint on doors peeling. Steam room in poor condition. All of the hair brushes that were offered were in the "used" container which means no one is checking them. It was one let down after another. If not for the actual spa service itself I would rate it as TERRIBLE. We will not return.
Escrita el 14 de mayo de 2024
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
westchicago
Carefree, AZ1.332 aportes
jul de 2023 • Familia
This is such a sad story; from being a top line Golden Door Spa with the best of services and management that cares, to a rundown facility operated by people who care but with purse strings cut to nothing, there is little to be done. Somehow, in
the annual review that Hilton does for it's properties, this spa received about a 95 - sounds good, but clearly the evaluators did not try to use the equipment, did not shower or use the steam room so how could they evaluate properly? Hilton must be desperate to keep this run down property of past glory in its suite of offerings. Maybe there is a reason that there are no reviews showing for 2023!! Stay away.....
the annual review that Hilton does for it's properties, this spa received about a 95 - sounds good, but clearly the evaluators did not try to use the equipment, did not shower or use the steam room so how could they evaluate properly? Hilton must be desperate to keep this run down property of past glory in its suite of offerings. Maybe there is a reason that there are no reviews showing for 2023!! Stay away.....
Escrita el 16 de octubre de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Anthony G
3 aportes
ene de 2023 • Amigos
Poorly maintained… actually a low class and on the cheap operation.. look at the pictures of the floor in the spa and the putting surface of the golf course… many greens have weeds growing in them.
Escrita el 4 de febrero de 2023
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Jennifer C.
Nisswa, MN339 aportes
jul de 2022
The Boulders Resort is my absolute favorite place in the Phoenix area. I discovered this resort four years ago and have been back to stay every year since (and sometimes twice)! The casitas are perfect with a fireplace, wonderful bathroom, comfortable beds, a balcony or patio, enough privacy and views that never get old. The resort itself is set in a wonderful place with great grounds, the boulders (which never get old to look at) and a setting that makes you never want to leave! I highly recommend this resort as either a place to unwind alone, a trip with your significant other, a family vacation or even a group of friends! The Boulders is great!
Escrita el 31 de julio de 2022
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Cheryl B
Santa Ynez, CA9 aportes
may de 2022 • Pareja
I will be coming back! I had the best facial and deep tissue massage! Michele was the esthetician and had been with the resort on and off for 16 years and she knows her stuff!
the property is beautiful. The spa pool is a little sleepy for me. And snack bar was limited on their already limited menu.
Overall so great!
the property is beautiful. The spa pool is a little sleepy for me. And snack bar was limited on their already limited menu.
Overall so great!
Escrita el 19 de mayo de 2022
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
HDR
Los Ángeles, CA1 aporte
mar de 2022
The sublime natural and architectural integrity of this property - originally one of the inimitable Rockefeller Resorts - can not be ruined. However, anyone considering a stay should know what owner/manager Hilton will not inform you nor your travel agent when booking: There is no room service and housekeeping - including bed making - will only be performed "upon request." We learned that room service had been discontinued only by getting a never ending busy signal when dialing (there is a button for room service on the phone and room service is listed as available in the in the resort information that appears on the television screen) and then calling the front desk to inquire why. We learned that there was no housekeeping (unless scheduled in advance "with only every 3rd day suggested"!) after returning from a long day of sightseeing perplexed to find our beds unmade, trash cans not emptied, and no clean towels. We are not high maintenance guests but when paying nearly $1,000 a night per room (the basic casita rooms are approximately $900 a night with fees and tax factored in) I really don't expect to be making beds! Needless to say, the service at the Boulders does not match comparable hotels/resorts at this price. If Hilton's staffing shortage is so severe at this property they should consider limiting the reservations so that the guests who do stay receive a level of service commensurate with the price tag (and the hotel's website/ listing of services). If this is not possible the hotel should be explicit about the room service and housekeeping issue on its website/ reservations and in writing in the room. (Providing snacks or a welcome basket would also be appropriate without a room service option). It is always better for a company/brand to communicate clearly and set expectations realistically beforehand than to leave a customer feeling misled, disappointed or worse -- ripped off.
Escrita el 3 de abril de 2022
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Lance D
Washington DC7 aportes
dic de 2021
The SPA. My wife and I both had 80 minute signature massages. Very nice beds, rooms, and the staff giving the massage were excellent. Heated pool and jacuzzi were nice. Zen Zen Zen.....no cell phones, no kids, so, was very relaxing. I recommend you schedule for an early massage since the Cafe closes around 330PM. You need the smoothie! Saunas for men and women were closed, possibly due to COVID.
Escrita el 12 de diciembre de 2021
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Joe M
9 aportes
sept de 2021 • Solitario
This resort property is a natural wonder! The architect brilliantly designed dwellings that are well blended into an enormous boulder landscape. An amazing place to be. There are over 1300 acres of landscape filled with huge granite boulders I would consider this a MUST SEE!
This resort property has it all:
Nature trails with plenty of wildlife spotting - Javelina‘s, road runners and Quail
Zen spa time. Plenty of Fun activity time swimming, golfing, tennis and pickle-ball.
And Healthy bites
Everyone on the front line of this property that I interacted with was eager to help.
Shout out to the folks at the front desk and guest services; golf cart rides with Chad‘s crew; and beverages in the lobby bar with Jee.
This is by far the most amazing resort property in the region.
If you are a Hilton member you even get extra points for staying on property - which is an added bonus.
This resort property has it all:
Nature trails with plenty of wildlife spotting - Javelina‘s, road runners and Quail
Zen spa time. Plenty of Fun activity time swimming, golfing, tennis and pickle-ball.
And Healthy bites
Everyone on the front line of this property that I interacted with was eager to help.
Shout out to the folks at the front desk and guest services; golf cart rides with Chad‘s crew; and beverages in the lobby bar with Jee.
This is by far the most amazing resort property in the region.
If you are a Hilton member you even get extra points for staying on property - which is an added bonus.
Escrita el 9 de septiembre de 2021
Esta opinión es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor les hace controles a todas las opiniones.
Thank you for this wonderful feedback! We appreciate it and are glad that you enjoyed our natural wonder. Come back again soon!
Escrita el 2 de diciembre de 2021
Esta respuesta es la opinión subjetiva del representante de la gerencia, no de Tripadvisor LLC.
vianey p
Phoenix, Arizona
Hello, what kind of services do you offer? Massage?
Escrita el 11 de agosto de 2015
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