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Coconut Palms Resort

Viajero (211)
360
Panoramas (35)
Comedor (78)
Información
Ubicación
Limpieza
Servicio
Calidad/precio
Servicios del establecimiento
Piscina
Restaurante
Internet gratis
Estacionamiento gratis
Bar/Salón
Personal multilingüe
Piscina al aire libre
Servicio de lavandería
Transporte desde/al aeropuerto
Wi-Fi pública
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Características de la habitación
Habitaciones para no fumadores
Es bueno saberlo
ESTILO DEL HOTEL
Ubicado en el centro
Económico
CATEGORÍA DEL HOTEL
386opiniones
510fotos
6P y R
0consejos sobre habitaciones
Calificación de viajeros
  • 112
  • 136
  • 78
  • 40
  • 20
Época del año
Tipo de viajero
Idioma
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  • Filtrar
  • español
Hotel un poco viejo en ciertos detalles, ya que potencialmente si estuviese más cuidado sería precioso y se le ve pelín dejado pero la atención del personal es exquisita y el desayuno muy completo. Por el precio que cuesta no se puede pedir más
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Respuesta de CoconutPalmsResort, General Manager de Coconut Palms Resort
Respondida el 7 de oct. de 2017
Dear Felipe Thank you very much for your review on Tripadvisor. We are pleased to hear that you enjoyed your stay with us and found it great value for money. We hope to see you back in Vanuatu soon. Kindest regards Management
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Hoteles ubicación era muy buena ya que está a sólo unos minutos andando de la parte principal de la ciudad. Las habitaciones tienen un aspecto viejo y sucio. No todas las habitaciones tienen ducha y aseo contiguo. Las habitaciones Hibiscus tienen servicios compartidos. La
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Respuesta de CoconutPalmsResort, General Manager de Coconut Palms Resort
Respondida el 11 de ago. de 2017
Bradikil Thank you for the time you have taken to post a review on tripadvisor. We are happy to hear that you were happy with the resorts location. From our 46 rooms here at Coconut Palms Resort, we have 34 of our rooms have air-conditioning, and private facilities. the remaining 12 rooms are made up of shared facility rooms, these rooms are called, Budget Single Room (Coco-Single) and the Budget Double Room (Hibiscus Room). We are sorry that the shared facilities were not clean when you used them, we are always happy to get in there and give it a good clean if the previous guests left it in a less than desirable condition. You will be happy to hear that we have been painting throughout the entire property for the last week and will be continuing to do so, as this was something that unfortunately didn't get done before the last busy period. Also, thank you for bringing up the issue with the pool, if the pool needs to be topped up with water we usually do it in the early afternoon and advise our guests about it, and it should only take 20mins at the most. If people ever need to use the shower it only takes a second to cease the filling of the pool. I am sorry that this wasn't properly communicated to you during your stay. We have had a meeting with the team in regards to this matter to ensure that no one shares this experience moving forward. Thank you for staying with us while visiting Vanuatu and thank you for the time you have taken to share your feedback. Many thanks Management
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Nos alojamos por 5 noches. La habitación es muy sencillo. Tres estrellas. Las instalaciones son muy viejas en la habitación. Cortinas, sábanas, etc. aire acondicionado y ventilador de techo funcionaba tan aceptable. No hay Wifi en las habitaciones, wifi en el bar y el comedor
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Respuesta de CoconutPalmsResort, General Manager de Coconut Palms Resort
Respondida el 7 de oct. de 2017
Dear Blackyshark Thank you very much for your feedback you have posted on trip advisor, all feedback is appreciated, the positive feedback tells us where we are going well and the negative feedback helps us to identify areas which need our attention. Since your stay with us we have taken many positive steps in addressing the issues raised in your review. Regarding the internet, we have upgraded the instructor at the hotel for the new fiber cable which should be installed in the coming weeks. Please feel free to email me on gm@coconutpalms.vu to discuss your feedback in more detail, we look forward to hearing from you. Kindest regards Management
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La ubicación es buena, pero no es a 5 minutos a pie de la ciudad (a menos que estés jamaicano Usain Bolt) ni está a 10 minutos de la playa. No hay playa! El personal es amable y servicial y hay un ambiente muy agradable. Reparaciones y reformas son necesarias. . . Por ejemplo,
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Respuesta de CoconutPalmsResort, General Manager de Coconut Palms Resort
Respondida el 7 de oct. de 2017
Dear Noel Thank you very much for your feedback you have posted on trip advisor, all feedback is appreciated, the positive feedback tells us where we are going well and the negative feedback helps us to identify areas which need our attention. Since your stay with us we have taken many positive steps in addressing the issues raised in your review. We thank you for your positive feedback in regards to our helpful and friendly team, we are always striving to try and ensure that our guests are comfortable during their stay with us. In regards to the walking time, we have added 1 minute to the time quoted on Google maps. This is subject to the route you take and how fast you walk, we are sorry that we were not conveniently located for your needs during your stay with us in Vanuatu. Please feel free to email me on gm@coconutpalms.vu to discuss your feedback in more detail, we look forward to hearing from you. Many thanks again for the time you took to place this review. Kindest regards Management
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No es un resort hotel decepcionante millas de playa y tiendas. Habitaciones limpias. cansados pero Buenas comidas. Balcón privado en nuestra habitación daba a la barra del techo. Los perros ladrar toda la noche vecinos. Habitaciones pequeñas no vuelan cable significa su
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Respuesta de CoconutPalmsResort, General Manager de Coconut Palms Resort
Respondida el 7 de oct. de 2017
Dear Carol Thank you for your review on Tripadvisor. We are sorry to hear of your experience while staying with us. I am not sure which shops you are referring to, although according to Google we are a 4 minute walk away from the main street of town. I am sorry if the team gave you incorrect directions. We have recently addressed other issues in your review, for example, we have painted the property throughout. We thank you for your feedback, as it helps us to identify areas which need our attention. We will be sure to pass on your positive feedback to the team in the kitchen, they will be happy to hear of how they positively impacted your stay with us. Kindest regards Management
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Categorías de álbumes
Todas las fotosViajeroHabitación y suiteComedorPiscina y playaÁreas familiares y de juegoCentro de negocios y salones de eventos
Foto profesional encargada exclusivamente por TripAdvisorCoconut Palms Resort
The Studio Apartment at the Coconut Palms Resort
Foto profesional encargada exclusivamente por TripAdvisorCoconut Palms Resort
The Budget Double Room at the Coconut Palms Resort
Foto profesional encargada exclusivamente por TripAdvisorCoconut Palms Resort
The Studio Apartment at the Coconut Palms Resort
Foto profesional encargada exclusivamente por TripAdvisorCoconut Palms Resort
The Double Room at the Coconut Palms Resort
garden view from our room
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Is the Wild Pig night club part of the motel or is it close by
Hi Denis, the Wild Pig Bar is located at Coconut Palms Resort, it is not a night club. The bar closes at 10pm, there a few lounges, a couple of televisions for sport, two pool tables and a darts board. very chilled out. Navara Restaurant and 5 Heads Cafe are also located at Coconut Palms Resort. 5 heads has a range of herbal teas and gluten free goods freshly baked daily.
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HI there we can book you a shuttle from the airport. We have great combo tour transfer deals available as extras when you book through our website. Otherwise email reservation@coconutpalms.vu for us to organise for you. Many thanks Elliot Agius
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Hi Sjchalk, all the best beaches are a bus trip away, with the exception of Havana, Erokor Island, Hideaway (very rocky but snorkeling and view is well worth it). we hope hope you picked well and enjoyed your holiday in Vanuatu. :-)
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12
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11
RANGO DE PRECIOS
US$45 - US$132 (Basado en tarifas promedio para una habitación estándar)
TAMBIÉN CONOCIDO COMO
coconut palms hotel port vila
UBICACIÓN
VanuatuEfatePort Vila
CANTIDAD DE HABITACIONES
46
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