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Holiday Inn Express Acme-Traverse City

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Viajero (25)
Habitación y suite (16)
Comedor (3)
Información
Ubicación
Limpieza
Servicio
Calidad/precio
Servicios del establecimiento
Gimnasio / Sala de entrenamiento
Internet de alta velocidad gratuito (WiFi)
Piscina
Estacionamiento gratis
Desayuno incluido
Acceso sillas de ruedas
Bañera de hidromasaje
Centro de negocios con acceso a Internet
Desayuno disponible
Hotel para no fumadores
Lavandería de autoservicio
Limpieza en seco
Piscina climatizada
Piscina cubierta
Salas de reuniones
Se admiten mascotas (Se aceptan perros / mascotas)
Servicio de lavandería
Wi-Fi pública
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Características de la habitación
Aire acondicionado
Habitaciones para no fumadores
Suites
Es bueno saberlo
ESTILO DEL HOTEL
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De negocios
CATEGORÍA DEL HOTEL
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Ofertas en este hotel
192opiniones
55fotos
1P y R
0consejos sobre habitaciones
Calificación de viajeros
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  • 76
  • 41
  • 8
  • 8
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  • español
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Número uno manera de $$$$ por algunos servicios. Sin nevera, sin microondas, sin enchufes para cargar por cama, demasiado lejos de la ciudad. Bonito lugar pero un precio incorrecto! ! ! ! Gran vista! Bonita piscina. Muy limpio, pero no puedo insistir más en el valor de dólar.
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Respuesta de IHGService, Guest Relations Manager de Holiday Inn Express Acme-Traverse City
Respondida el 4 de ago. de 2017
Hi MA P, Thanks for taking the time to leave feedback, we're glad to have hosted your stay. I'm sorry to hear that you did not find value in our pricing and that you were also let down by our how our rooms are set up. On behalf of the team, please accept my apologies for the inconvenience this caused and while I also understand your disappointments toward our limited amenities, as a gentle reminder, we are an "express" type of property that offers limited service to our guests. We do have suites with microwave and refrigerator while we also provide these amenities in standard rooms at a minimal fee. Nonetheless, your feedback is important and rest assured, used to help pinpoint areas that need improvement. On the plus side, I'm pleased to know that our hotel's location and cleanliness positively affected your overall experience. Thanks again for choosing the Holiday Inn Express & Suites Acme-Traverse City for your lodging needs. Despite our shortfalls, I am hopeful that you find your way back to us should your travels bring you again to the area. Kind Regards, Jillian I Case Manager IHGService
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Este es un Holiday Inn Express genérico, a la masa - desayunos calientes producidos. No es una mala cosa cuando viajas, porque sabes lo que vas a obtener. Hay comida en la mañana, hay una piscina, el personal es profesional, y las camas van a ser cómodas. Dicho esto, no me
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Respuesta de IHGService, Guest Relations Manager de Holiday Inn Express Acme-Traverse City
Respondida el 20 de jul. de 2017
Hello Dave H, Thank you so much for staying with us and for taking the time to write a review about your experience with us. We are thrilled to hear that our breakfast and staff service contributed in making your experience at comfortable and memorable. It is always a pleasure to hear that our staff were able to provide excellent service, therefore we will make sure to share your kind comments with the rest of our team. On the downside, I am sorry that our location was not to your liking. We truly value this communication, for us it translates into an excellent opportunity to identify any aspect we must work harder on, as well as those we need to improve to achieve a much better experience. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us. Sincerely, Krysllin G. Case Manager IHGService
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Tuvimos una estancia de dos noches aquí y encontrado dos pequeños problemas: en primer lugar, cuando nos registramos, había un huésped en la recepción que estaba descontenta con su alojamiento. El personal de su forma un poco maleducado Esto puede ser porque el personal aquí es
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Respuesta de IHGService, Guest Relations Manager de Holiday Inn Express Acme-Traverse City
Respondida el 7 de jul. de 2017
Hi dmalko, Thanks for choosing the Holiday Inn Express Acme-Traverse City for your lodging needs, we're glad to have hosted your stay. On behalf of the team, please accept my sincere apologies for the inconvenience caused by the time it took Housekeeping to attend to your room and for the incident between one of our Front Desk staff and another in-house guest. This is certainly not the impression we'd like to leave any of our guests and be assured that your feedback will be shared with the appropriate departments so we may better the services we offer through proper coaching. On the plus side, I'm pleased to know that our comfortable rooms are to your liking based on your stellar ratings. Thanks again for bringing these to attention and despite what has transpired, I hope you find your way back to us should your travels bring you again to the area. Warm Regards, Jillian I Case Manager IHGService
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Estábamos en el lado de la bahía del hotel con vistas al Lago Michigan y a la puesta de sol. El personal era muy dispuesto a ayudarnos cuando nos acercamos a la recepción, ofrece mapas locales y sugerencias de restaurantes. Gran buffet de desayuno con algo para todo el mundo.
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Respuesta de Jennifer H, General Manager de Holiday Inn Express Acme-Traverse City
Respondida el 19 de may. de 2017
Dear lisa c, Thank you for the wonderful review! We are so happy we were able to make your stay special. We look forward to your next visit! Sincerely, Jennifer General Manager
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Situado a 6 km al norte del centro de Traverse City - 31/M - 72 en Acme/Williamsburg; escondida detrás de una Sleep Inn. Cruzando la carretera desde Traverse Bay con algunas vistas de la bahía en el lado norte, vistas de bosques al sur. Este parece ser un viejo Holiday Inn
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Respuesta de IHGService, Guest Relations Manager de Holiday Inn Express Acme-Traverse City
Respondida el 27 de may. de 2017
Dear EricGZiegler, Thank you for the sharing your experience with us and for staying at our property for your travel needs. It was great to read your comments which were very detailed covering lots of aspects about the hotel. It is refreshing to read that we positively affected your stay and thank you for highlighting the beds which you found to be comfortable and clean. Moreover, I am happy the hospitality of our hotel staff exceeded your expectations. We genuinely want everyone to enjoy their stay here with us and comments like these help to make us the best Hotel in the area. I do however regret that we were unable to meet your expectations with the room allocation, on-going renovations and if the lack of amenities and electrical ports negatively affected your stay. Please know that your feedback have been taken very seriously and have been shared with the Management Team, in order to help us improve further the service and products that we have to offer. Again, thank you for sharing your in-depth thoughts and concern. Your remarks are really valuable to us as they really do guide us and help us to improve ourselves where we can. We hope that you will give us another opportunity to serve you should your travels bring you back our way. Sincerely, Zel N. Case Manager IHGService
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View from Tower suite 201 living room
View from Tower Suite 201 Bedroom
view from room facing the bay (3rd floor)
Our room
AnteriorSiguiente
1234
Do u have smoking rooms
We do not have any smoking rooms, per Michigan law. However, we do have designated smoking areas outside.
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AnteriorSiguiente
11
RANGO DE PRECIOS
US$82 - US$251 (Basado en tarifas promedio para una habitación estándar)
TAMBIÉN CONOCIDO COMO
holiday inn express acme-traverse city hotel acmeholiday inn acmeacme holiday inn
UBICACIÓN
Estados UnidosMichiganAcme
CANTIDAD DE HABITACIONES
81
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