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InterContinental Sanya Resort

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Viajero (717)
360
Panoramas (6)
Comedor (125)
Certificado de Excelencia
Información
Ubicación
Limpieza
Servicio
Calidad/precio
Certificado de Excelencia
Servicios del establecimiento
Estacionamiento gratis
Gimnasio / Sala de entrenamiento
Piscina
Servicio de habitación
Restaurante
Bar/Salón
Spa
Internet de alta velocidad gratuito (WiFi)
Actividades infantiles (Ideal para niños / familias)
Bañera de hidromasaje
Cancha de tenis
Centro de negocios con acceso a Internet
Conserje
Desayuno disponible
Guardería
Limpieza en seco
Personal multilingüe
Piscina al aire libre
Piscina climatizada
Piscina para adultos
Salas de conferencias
Salas de reuniones
Salón de banquetes
Servicio de lavandería
Transporte desde/al aeropuerto
Wi-Fi pública
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Características de la habitación
Aire acondicionado
Habitaciones para familias
Habitaciones para fumadores
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Minibar
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Es bueno saberlo
ESTILO DEL HOTEL
Vista a la laguna
Vista a la bahía
CATEGORÍA DEL HOTEL
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Estas opiniones se traducen automáticamente del inglés. ¿Quieres ver las traducciones automáticas?
El hotel es muy bonito pero exagerado en hoteles. com. No hay 9 restaurantes, pero 5 el 6 es solo para miembros del club. No hay 6 piscinas, pero 3 la 4 es solo para miembros del club. La comida occidental apesta, pero la comida china es realmente excelente. El área de la
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Respuesta de Sammychen02, 市场传讯部 de InterContinental Sanya Resort
Respuesta de 1 semana atrás
Dear Mr.MischaSWE, Thank you for choosing to stay with us and sharing your feedback, We do apologize that didn't offer you an perfect stay experience. we have 5 restaurants and only 1 is for Club members only, and also only 1 pool is for Club members, sorry if we didn't pass you the clarify information. For the English spoken service, we will keep train staff for making a better English service. We take guests feedback very seriously and it would have been wonderful to hear about this just before your check out. We do hope to welcome you back to Sanya soon and showing off our Resort with our improved services. We look forward to welcoming you to our property and enjoying our services.   Best regards,
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Viajé a Sanya con mi familia. Yo siempre elijo Intercontinental. Rae del club me dejó una profunda impresión. Ella me presentó a muchas atracciones turísticas locales. Ella es muy entusiasta y considerada!
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Opinión obtenida en colaboración con 单个酒店
Respuesta de Sammychen02, 市场传讯部 de InterContinental Sanya Resort
Respuesta de 4 semanas atrás
Dear Mr. Dai, Thank you for choosing to stay at InterContinental Sanya Resort! It's great to hear back from you, receive your recognition and to know that you had a wonderful time in our resort. We are happy to have had you here with us. Rae would be thrilled to hear from you! We are so glad that you enjoyed everything! We look forward to seeing you again! Best Regards,
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La ubicación del hotel es buena, con una bonita playa privada que es lo único bueno del hotel. La habitación que asigné estaba lejos del vestíbulo y el directorio no mostraba claramente los números de las habitaciones. La habitación está limpia pero la mayoría de los enchufes
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Respuesta de Sammychen02, 市场传讯部 de InterContinental Sanya Resort
Respondida el 11 de dic. de 2018
Dear Valued guest, Thank you for coming to InterContinental Resort and sharing your feedback – we have looked for your experience and we are sorry that we cannot reach out to your expectation and we discussed about your experience! We wish to learn from your detailed feedback on our Front Office team and Housekeeping team, we have shared your professional comments to whole Resort team, I want to do apologize for all of the non-standard performance and service we had offered during in your stay, We should realize the fact that all of our weakness here made you feel disappointed and we have already prepared boards with timings and trying to improve our service and standards. Thank you again for all of your detailed feedback, it would have been helpful for our team to adjust our working style and result, we wish you can trust we can make it up to you, if you allow, at your next visit. We look forward to welcoming you to our property and enjoying our services.
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Acabo de regresar de mi primera estancia. Sorprendentemente, recibí una cálida bienvenida del personal del hotel en todos los niveles, acompañado al área exclusiva frente al mar del Club Intercontinental y generosamente elevado a su Villa frente al mar para Elite Royal Spire
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Respuesta de Joanna Z, Director of Marketing&Communications de InterContinental Sanya Resort
Respondida el 27 de ago. de 2018
Dear Culfan2016, Thank you for staying with InterContinental Sanya Resort and giving us your kind feedback! We've always aimed to make our guests feel at home at InterContinental Sanya Resort, your feeling matters to us. It's great to know that you like our room, food and service at our Club InterContinental, we'll be happy to pass your recognition to our Club team. Club InterContinental privileges include exclusive check-in and check-out access, the access to our Club Swimming Pool; all-day dining access at Club lounge for breakfast, high tea, cocktail party, and delicate snacks; daily clothes ironing and more. We hope you enjoyed all of these during your stay! We will keep improving everything we can to make a even better experience for your next stay! Look forward to seeing you again! Best regards, Director of Marketing&Communications Joanna Zhang
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Llegamos de Hong Kong para encontrar que el mostrador de recepción no tenía a nadie que hablara inglés y le resultara muy difícil explicar sus necesidades. Finalmente llegamos a nuestra habitación que estaba en el modo minilístico y no había ningún lugar para poner nuestra ropa
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Respuesta de Andreas K, General Manager de InterContinental Sanya Resort
Respondida el 8 de jun. de 2018
Dear Jimmy-James,   Thank you for sharing your feedback – we have looked for your booking and cannot find it as we wish to reach out to you personally and discuss your experience! We have team members from China, Germany, Russia, India, Thailand and Nepal, and multiple language speakers including English. We ensure that we always have an English speaker on duty – they also carry a little flag button to be easily identified.   The minimum size of our room begins at 60㎡ and each room has a fantastic outdoor garden with great views and comfortable day bed. For our guests convenience, the rooms were designed with a spacious wardrobe and separate layers for shoes in every room and hangers offered.     About the entertainment in our resort, we have various activities for kids, adults and family, we conduct the activities as posted at our Recreation desk, but sometimes it requires timely reservation.  Sometimes, the activities might be cancelled or changed to indoor activities due to the weather condition, for your reference.    InterContinental Sanya Resort boasts 6 restaurants and bars, they all offer relaxing sea views. Our beach bar provides a myriad of cocktails and delicious food. The average walkable distance from room to the Beach Bar is around 7 minutes. Our resort occupies 130,000 square meters and we nearly occupy the entire Serenity Coast. If you do not intend to walk too much, you may give a call to our Concierge team for a 24 hours buggy service, they may take you to the requested destination.    Enjoy our popular German-recipe homebrewed beer at our Beer Factory with authentic western food and enjoy our KC & The Band as well as DJ Dima; the Beer Factory opens till 2 am. Also, our Hai Lounge will be a perfect place for you to relax and enjoy some nice desserts if you prefer a quieter environment.   We look forward to welcoming you to our property and enjoying our services.   Best regards,   General Manager Andreas Kraemer
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Meeting room
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1.Plentiful.Buffet style, all sort of hot meats dishes, veggies dishes & cooking noodle bar, all sort of Chinese bun etc. 2.The same as breakfast, also buffet style, meats. veggies enough for full dinner. 3.Book through Intercontinental Hotel, sedan limo at fixed price Y100.00. Taxi cost more & some of them did not want to go to the Hotel from airport. We made that mistake & took long time to wait in the airport for available Taxi.
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Dear Guest, thanks for your comment. Sorry for the late reply. The private swimming pool of One Bedroom Villa is not heated. However, we also have outdoor heated swimming pool with good view for you to enjoy. We look forward to your coming.
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Dear Guest, thanks for your comment. I am happy to tell you that we can offer the Free Gluten Menu and have already tailored a set menu for you. You may enjoy the set menu directly and also can choose some of them to order. May I know when will you arrive hotel? Then we will prepare all things in advance to meet your requirement to make sure offer you a comfortable journey in Sanya. We look forward to your coming.
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There are seaside vilas with private swimming pool (outdoor, not heated) If you go to Sanya in Oct or Nov, the temperature is good enough to swim in swimming pool.
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What is the hotel's email asking for reservation details?
Dear YOUNGSOO K, the reservation information has been sent to you by Tripadvisor message as not allowed here. Welcome you to sanya and stay with us at InterContinental Sanya Resort.
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RANGO DE PRECIOS
US$119 - US$410 (Basado en tarifas promedio para una habitación estándar)
TAMBIÉN CONOCIDO COMO
三亚洲际酒店三亚洲际intercontinental sanya hotel sanya
UBICACIÓN
ChinaHainanSanya
CANTIDAD DE HABITACIONES
343
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