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Quality Inn Temecula Valley Wine Country

Viajero (11)
Habitación y suite (19)
Comedor (5)
Certificado de Excelencia
Información
Ubicación
Limpieza
Servicio
Calidad/precio
Certificado de Excelencia
EcoLíderes Nivel Bronce
Servicios del establecimiento
Piscina
Estacionamiento gratis
Internet de alta velocidad gratuito (WiFi)
Desayuno incluido
Bañera de hidromasaje
Centro de negocios con acceso a Internet
Desayuno disponible
Hotel para no fumadores
Lavandería de autoservicio
Limpieza en seco
Personal multilingüe
Piscina al aire libre
Salas de reuniones
Se admiten mascotas (Se aceptan perros / mascotas)
Servicio de lavandería
Wi-Fi pública
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Características de la habitación
Habitaciones para familias
Habitaciones para no fumadores
Suites
Es bueno saberlo
ESTILO DEL HOTEL
Tranquilo
Ecológico
CATEGORÍA DEL HOTEL
Ubicación
Vista completa
61Se puede recorrer bastante a pie
Puntuación: 61 de 100
18restaurantesen un radio de 0,5 km
1atracciónen un radio de 0,5 km
Contactar
27338 Jefferson Ave, Temecula, CA 92590-5600
Nombre/dirección en idioma local
Cómo llegar al establecimiento
Aeropuerto John Wayne - Orange County, Santa Ana67 km
Aeropuerto Internacional Palm Springs70 km
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Opiniones y más
155opiniones
45fotos
3P y R
0consejos sobre habitaciones
Calificación de viajeros
  • 52
  • 49
  • 33
  • 13
  • 8
Época del año
Tipo de viajero
Idioma
  • Filtrar
  • español
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Hice la reserva y el costo por 3 noches fue de $ 272. 73 más impuestos. {confirmación 1305313920] Pagué con mi tarjeta y cuando recibí un correo electrónico el precio fue de $ 413. 67. Que incluía $ 140. 94 para CARGOS DE RECUPERACIÓN DE IMPUESTOS Y CUOTAS DE SERVICIO para las
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Respuesta de QualityInnTemecula, Front Office Manager de Quality Inn Temecula Valley Wine Country
Respondida el 1 de dic. de 2018
Hello Mr. Rivezzo, I am so sorry to hear the troubles you are having with the third party that handled your reservation. I have looked into your reservation and we would love to help you out to ensure you have a wonderful experience once you arrive and stay with us here at the Quality Inn! I have contacted the number provided, you are free to get back to me at (951)296-3788 or by email gr.ca143@gmail.com. Thank you! Gabrielle Quality Inn
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Mi familia y yo nos registramos en esta propiedad semana de Acción de Gracias. Mi suegra, que vive en la ciudad, llamó con anticipación para reservar dos habitaciones con anticipación y le proporcionó la información de su tarjeta de crédito para el pago. Le cotizaron un precio
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Respuesta de QualityInnTemecula, General Manager de Quality Inn Temecula Valley Wine Country
Respondida el 25 de nov. de 2018
Thank you for your feedback. On behalf of the entire team I would like to apologize for the experience that you had upon check out. It is always our goal to be our guest’s home away from home when visiting Temecula and the surrounding areas and we are sorry we let you down. I am truly disheartened that you left feeling the way that you did about our property. I can assure you that discrimination of our guests of any kind is not tolerated and that is not what had occurred here. However the way the information and process was presented regarding our credit card authorization document was not handled properly and for that I apologize. You should have been fully notified of the details of the document at check in. Due to the guidelines for 2018 & 2019 required by our credit card processing company we are required to provide them with a credit card authorization form when processing a personal credit card from someone that is not present during the stay. A reservation can be reserved under a different card but the payment for the stay can not be posted without this document. This document requires that the information be filled out in its entirety stating whether the person who is not present is covering the full cost of the stay and the deposit, a portion of the stay, the full stay with no coverage of the deposit or just covering the deposit for their guest. A copy of the credit card and ID that will be used for payment is also required as stated on the top portion of the form. This form is required so that the Vendor (Quality Inn Temecula) has proof that the person who is not present has agreed to all of the terms and conditions of payment and that the Front desk is not processing the card fraudulently. Without this document the payment is considered fraudulent by the credit card company. We do have new staff members who are learning about all of the required procedures and guidelines but this should not negatively affect our guests. The issue here was that this document should have been presented at check in and the front desk should have notified you that we would need this document prior to check out in order to process the credit card payment under your mother in laws card. The fact that the document was only presented at check out is unacceptable. I know our check out team member was truly trying to follow these guidelines as required by the credit card company and meant no disrespect. But as someone who travels often as well, I too would have been very frustrated and let down by being told about this document only at check out after a 4 day stay. I understand your frustration and hope you will accept our apology. We are using your feedback as a training opportunity for our staff to make sure that this does not occur again in the future. We take customer care very seriously and hope that you may give us another opportunity in the future to earn back your business.
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Me alojé aquí por una noche para asistir a una boda de viñedo. La boda fue a las 3:30 y el registro fue a las 3:00. Llamé con anticipación para ver si podía obtener un check-in más temprano a tiempo y fueron muy serviciales. Incluso me llamaron para avisarme que mi habitación
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Respuesta de QualityInnTemecula, Front Office Manager de Quality Inn Temecula Valley Wine Country
Respondida el 14 de oct. de 2018
Thank you so much for your wonderful review. We take cleanliness and customer care very seriously and are so glad you enjoyed your stay here with us, we hope to see you again soon!
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El personal era muy amable y servicial con las cosas que hacer, consejos, y direcciones. El tiempo era de ampollas y la zona de la piscina estaba limpia y refrescante. El desayuno de la mañana era bastante estándar, pero Jason mantenía atractiva y limpia. Sin duda me alojaría
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Respuesta de QualityInnTemecula, Front Office Manager de Quality Inn Temecula Valley Wine Country
Respondida el 23 de jul. de 2017
Thank you for sharing your experience online. We truly appreciate your feedback and love that you had a great stay with us. We look forward to seeing you again when you travel to Temecula.
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Precio del hotel más en la zona que tiene para ser un tres estrellas, había dos estrellas cobrando este precio. Así que el sábado por la noche era de $178 y el domingo en la noche estaba $79. La habitación era #118 daba a un aparcamiento y encajados en detrás de una pequeña zona
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Respuesta de QualityInnTemecula, Front Office Manager de Quality Inn Temecula Valley Wine Country
Respondida el 9 de may. de 2017
Thank you for taking the time to share your feedback online. We love to hear from our guests. We want to be continuously improving our services that we provide here at the hotel. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
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Categorías de álbumes
Todas las fotosViajeroHabitación y suiteComedorPiscina y playaCentro de negocios y salones de eventos
Front Living Room
Sleeper Couches
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1234
Can I bring my dog?
Yes, this hotel is pet friendly.
0 votos
How far of a drive is it to the wine trail?
It is about a 15 to 20 minute drive depending on traffic to Wine Country. We are also a 5-7 minute drive from Old Town Temecula which provides several wine tasting rooms.
0 votos
How far of a drive is it to the wine trail?
It is about a 15 to 20 minute drive depending on traffic to Wine Country. We are also a 5-7 minute drive from Old Town Temecula which provides several wine tasting rooms.
0 votos
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AnteriorSiguiente
11
RANGO DE PRECIOS
US$69 - US$177 (Basado en tarifas promedio para una habitación estándar)
TAMBIÉN CONOCIDO COMO
quality inn wine country hotel temeculacomfort inn temeculaquality inn temeculatemecula quality inn
ANTES CONOCIDO COMO
Comfort Inn
UBICACIÓN
Estados UnidosCaliforniaTemecula
CANTIDAD DE HABITACIONES
73
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