Hemos observado que está utilizando un navegador no compatible. Es posible que el sitio Web de TripAdvisor no se visualice correctamente.Los siguientes navegadores son compatibles con nuestro sitio:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn Sevierville

Visitar el sitio web del hotel
Viajero (42)
Habitación y suite (44)
Comedor (7)
Certificado de Excelencia
Información
Ubicación
Limpieza
Servicio
Calidad/precio
Certificado de Excelencia
Servicios del establecimiento
Piscina
Estacionamiento gratis
Internet de alta velocidad gratuito (WiFi)
Gimnasio / Sala de entrenamiento
Desayuno incluido
Acceso sillas de ruedas
Centro de negocios con acceso a Internet
Hotel para no fumadores
Lavandería de autoservicio
Piscina climatizada
Piscina cubierta
Salas de reuniones
Mostrar más
Características de la habitación
Aire acondicionado
Habitaciones para familias
Habitaciones para no fumadores
Microondas
Minibar en la habitación
Suites
Es bueno saberlo
ESTILO DEL HOTEL
Gama media
Seguro
CATEGORÍA DEL HOTEL
Enlaces a hoteles
Visitar el sitio web del hotel
Ofertas en este hotel
Ubicación
Vista completa
65Se puede recorrer bastante a pie
Puntuación: 65 de 100
18restaurantesen un radio de 0,5 km
0atraccionesen un radio de 0,5 km
Contactar
681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
Nombre/dirección en idioma local
Cómo llegar al establecimiento
Aeropuerto McGhee Tyson, Knoxville39 km
Ver todos los hoteles cercanos
Opiniones y más
707opiniones
89fotos
3P y R
0consejos sobre habitaciones
Calificación de viajeros
  • 428
  • 168
  • 64
  • 31
  • 17
Época del año
Tipo de viajero
Idioma
  • Filtrar
  • español
Estas opiniones se traducen automáticamente del inglés. ¿Quieres ver las traducciones automáticas?
Puede esperar un cierto nivel de cosas con Hampton Inns. Pero esta ubicación lo sobrepasó. En primer lugar, todo el personal era extremadamente servicial y amable! La habitación estaba impecable, y el los pequeños detalles eran notado. Una luz de noche en el baño, una puerta
Leer más
Respuesta de GM-HIS, Manager de Hampton Inn Sevierville
Respondida el 31 de jul. de 2017
Dear Houston16002, Thanks for reviewing your stay with us. We are so thrilled to know we exceeded your expectations because that is what we aim for. Nothing like a nice, clean, comfortable and efficient hotel with friendly service after a long weary day of travel. Hope we are your stop for all your future lodging needs in the area. Sincerely, Hampton Inn Sevierville
Leer más
Personal agradable y limpio amable un poco caro, pero recibes lo que pagas las camas realmente cómodas muy agradable desayuno de calidad complementarios disfrutamos realmente no es un bar de desayuno de ninguna manera, pero muy limpio y bien provistas de
Leer más
Opinión obtenida en colaboración con Hampton
Respuesta de GM-HIS, Manager de Hampton Inn Sevierville
Respondida el 24 de jul. de 2017
Dear Drakes65, Thank you for taking the time to review us. I'm glad you had an overall great stay with us. Thank you for choosing us and we hope to see you again. Sincerely, GM, Hampton Inn Sevierville
Leer más
Se sentirá como en casa y dormir seguro y sonido. Me alojaría aquí cada año. Conveniente y accesible desde la carretera principal. Las habitaciones están muy limpias. Tengo pensado alojarme un par de días de nuevo este otoño. Para ver las hojas cambiar de fuera y comer un
Leer más
Opinión obtenida en colaboración con Hampton
Respuesta de GM-HIS, Manager de Hampton Inn Sevierville
Respondida el 24 de jul. de 2017
Dear rockyw970, It was an absolute pleasure meeting you and thank you for staying with us every year for the convention. Glad to hear you will be staying with us again this fall for a pleasure trip and we look forward to seeing you again. Sincerely, GM, Hampton Inn Sevierville
Leer más
Casi todo fue de maravilla. Mucho de lo que quejarse. Personal, limpieza, apariencia en general estaba muy por encima de la media. Yo recomendaría a cualquiera que necesite un noches para llegar a un hotel Hilton.
Leer más
Opinión obtenida en colaboración con Hampton
Respuesta de GM-HIS, Manager de Hampton Inn Sevierville
Respondida el 17 de jul. de 2017
Dear Z7446INjeffreyp, I'm pleased to hear you had an overall great stay and found our little Hampton Inn Sevierville to be well above average. Thank you greatly for recommending us. We loved having you here and hope to see you again. Sincerely, GM, Hampton Inn Sevierville
Leer más
Hotel muy limpio y el personal de recepción es muy amable. Señora del desayuno estaba teniendo un mal día y fue muy desagradable. El desayuno era el típico desayuno gratis, nada para morirse. Sin duda me alojaría aquí de nuevo.
Leer más
Opinión obtenida en colaboración con Hampton
Respuesta de GM-HIS, Manager de Hampton Inn Sevierville
Respondida el 12 de jul. de 2017
Dear jameswM5554FH, Thank you for complimenting our clean hotel and front desk staff. I'm shocked and sorry about your experience with the breakfast attendant, that is not normal for our staff and thank you for bringing it to our attention. I'm thankful to hear you will stay with us again and we look forward to seeing you when you return. Sincerely, GM, Hampton Inn Sevierville
Leer más
Anterior
Categorías de álbumes
Todas las fotosViajeroHabitación y suiteComedorPiscina y playaCentro de negocios y salones de eventos
Foto proporcionada por la gerenciaHampton Inn Sevierville
Guest room
Foto proporcionada por la gerenciaHampton Inn Sevierville
Guest room
Foto proporcionada por la gerenciaHampton Inn Sevierville
Guest room
Foto proporcionada por la gerenciaHampton Inn Sevierville
Guest room
Foto proporcionada por la gerenciaHampton Inn Sevierville
Guest room
AnteriorSiguiente
1234569
No question--just a comment---we feel as you do Jaredsiu--this place is BAD!!!! When we wrote a review--the manager lied about our stay--she came back on our review and LIED!!! She said we caused a scene when checking out--NO we did not (we ate breakfast that day and went back up stairs got our luggage put it in the car, went to the front desk, the young lady who checked us out--the very minute we mentioned all the problems during our stay--she began her defense by saying we would be on a black list if we used the 100% guarantee and said she could give us one nights compensation which we agreed to and left--no scene occurred) ---she said we tore the sheets with a back board we used between the mattress & springs--NO we did not (we are always very careful when putting the board under the mattress & removing it)--she said we came to the desk and complained about several issues during our stay--NO we did not!!! All you have to do is push them on the 100% guarantee at this hotel--they get on the defense and tell lies!!!!! We tried to call the manager--she hung up on us and said she was busy because at check in time she was alone--that is poor management--you always have back up at a busy time!!! They have many people fooled at this place---even the hotel chain folks and trip advisor. We will not stop pushing the way we were treated nor lied about. We have asked for an apology but she is too low of a person to admit she lied!!! If we had not stayed at this hotel before and treated wonderfully and had a clean room it would be different---but the last 2 times this manager was there--so the hotel went down hill and this manager is the reason!!!!
Dear Wayne H, I am truly sorry to hear you had a bad experience at this hotel a year ago. I have recently taken over as the new GM and would like to extend an olive branch to regain your good faith in us. The Hampton Inn Sevierville has been newly renovated to the Forever Young look and as evidenced from our recent surveys, we have turned it around and are doing our best to ensure all our guests have a pleasant and outstanding stay with us. As a Hampton, we come with a 100% satisfaction guarantee, so I hope you will give us another chance to redeem ourselves. Sincerely, GM, Hampton Inn Sevierville
2 votos
Do you have an outside pool?
Dear Gibbstown, As previously answered, we do not have an outdoor pool, but we have a nice, newly renovated indoor heated pool that is protected from the noise, dust and public view associated with outdoor pools, which is a great advantage at a busy tourist location like ours. Our guests love our pool, so I hope you will give us a try. Sincerely, GM, Hampton Inn Sevierville
0 votos
Mostrar todas las respuestas
Tim--this is not a question--this is a fact about our stay there---We will never stay at this Hampton again. We had a very bad experience too. When I wrote a review the manager came back on the review and told a bunch of lies. None of the things she said on the review titled Gone Down Hill are true. I called her and tried to talk with her over the phone and she would not talk with me and even hung up on me. Our room was dirty (carpet had crumbs from former guest, bathroom tub had not been cleaned--mold was on tile grout) also when we took the duvet off the bed there was a full size top sheet instead of a king sheet on the bed the 1st night. She says we complained to her at the desk several times---this did not happen---also she says we yelled at the desk clerk when we left---this did not happen. We do not know if they had us mixed up with other guests or not---but what she put on her comment did not happen. She said that a back board we use for my wife's back under the mattress tore a hole in their sheet---NO!! we carefully put this board under the mattress--it never touches the sheets--and when we remove the board we are just as careful---the house keeping staff might have torn the sheet---but we did not. She also said we put our Do Not Disturb sign up for a whole day---NO that did not happen---we were and always are very careful to remove the sign so we can get clean sheets and towels. We left notes--and these were NICE notes to housekeeping asking for clean sheets and towels---we got them to change the sheets every day and we had fresh towels every day. I am sorry they had to WORK by changing the sheets---they certainly do NOT clean the rooms like the rooms use to be cleaned. We have stayed at this hotel many times---but the last couple or so times we noticed it was not up to par. I do not know when the present manager started at this hotel---but I bet I can give a close guess and get it right!!!! Done with rant!!!
I too got no where with the manager. I feel that we will no longer stay at this establishment. When the manager is on the defense from the start there is something wrong with the system or the manager.
1 voto
AnteriorSiguiente
11
RANGO DE PRECIOS
US$90 - US$205 (Basado en tarifas promedio para una habitación estándar)
TAMBIÉN CONOCIDO COMO
hampton inn sevierville hotel seviervillesevierville hampton inn
UBICACIÓN
Estados UnidosTennesseeSevierville
CANTIDAD DE HABITACIONES
68
¿Este es su perfil de TripAdvisor?
¿Es el propietario o administrador de este establecimiento? Solicite su perfil gratis para responder las opiniones, actualizar su perfil y mucho más. Solicitar su perfil