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The Frangipani Tree by Edwards Collection

Viajero (419)
360
Panoramas (16)
Piscina y playa (131)
Certificado de Excelencia
Información
Ubicación
Limpieza
Servicio
Calidad/precio
Certificado de Excelencia
Servicios del establecimiento
Restaurante
Piscina
Servicio de habitación
Internet de alta velocidad gratuito (WiFi)
Estacionamiento gratis
Bar/Salón
Desayuno incluido
Cancha de tenis
Desayuno disponible
Limpieza en seco
Personal multilingüe
Piscina al aire libre
Servicio de lavandería
Transporte desde/al aeropuerto
Wi-Fi pública
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Características de la habitación
Aire acondicionado
Habitaciones para no fumadores
Minibar
Suites
Es bueno saberlo
ESTILO DEL HOTEL
De lujo
Encantador
CATEGORÍA DEL HOTEL
506opiniones
786fotos
14P y R
0consejos sobre habitaciones
Calificación de viajeros
  • 359
  • 102
  • 23
  • 9
  • 14
Época del año
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En nuestro viaje de luna de miel, pasamos dos noches en este fantástico hotel. Es un oasis de relax en mitad del bullicio del pueblo. La atención del servicio es exquisita y las instalaciones están muy bien. Lo mejor, el baño al aire libre, las áreas comunes, los masajes y el
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Respuesta de Mobile15358233436, Head Butler de The Frangipani Tree by Edwards Collection
Respondida el 23 de nov. de 2018
Dear Perfecta Estancia Thank you for taking the time to write your review. It was a pleasure to have you as our guest at The Frangipani Tree . We are glad to know that you had a memorable experience with us, particularly with regards to the service and to the quality of our offering. Your compliments will be shared with our team. Kind Regads Head Butler
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Este hotel está tocando a una playa salvaje donde no se puede bañar en agosto or sus bravas aguas. El paisaje es precioso. Las habitaciones dan al jardín y la nuestra tenía un baño espectacular al aire libre con la bañera debajo de un árbol. La piscina es muy bonita y con
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Situado a unos 4km de Galle en la carretera entre Unawatuna y Koggala, no hay muchas cosas alrededor pero siempre hay tuk-tuk a la puerta. Es un oasis para descansar en la preciosa piscina en un jardin de palmeras. En primera linea de playa en la que creo es imposible bañarse en
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Realmente disfrutamos de nuestra estancia aquí, en particular, el personal fue excelente. Minty, Susantha y Pradeep nos cuidaron como si fuéramos realeza. La comida era cara pero la calidad entregada significaba que valía la pena. ¡Altamente recomendado!
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Respuesta de Mobile15358233436, Head Butler de The Frangipani Tree by Edwards Collection
Respondida el 23 de nov. de 2018
Dear Lovely Oasis Thank you for taking the time to write your review. It was a pleasure to have you as our guest at The Frangipani Tree. We are glad to know that you had a memorable experience with us, particularly with regards to the service and to the quality of our offering. Your compliments will be shared with our team. Kind Regards, Head Butler
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Permítanme comenzar diciendo lo mucho que disfrutamos visitando Sri Lanka. Un hermoso país con gente encantadora, dulce y sin duda volveremos. Seguramente no regresaremos al Frangipani Tree Hotel. Al leer otras reseñas negativas, se hace evidente que el gerente, el Sr. Namal,
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Respuesta de Mobile15358233436, Head Butler de The Frangipani Tree by Edwards Collection
Respondida el 9 de dic. de 2018
Dear dwa media Mr.Wood Thank you for taking the time to tell us about your stay . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the inconvenience. At The Frangipani Tree, we strive to provide a superior service for every guests; therefore your feedback is very important to us. Allow me to clarify, as you mention that you did not attempt to achieve any discount, secure any upgrades. We have a set price for our Luxury Transport which you asked for discount, we gave you the 10% discount which you did not appreciate and started threatening our staff saying what I am going to do on social media. However all our guests enjoying their stay and reviewing about their positive experiences.The quote we gave you is for Kia Sorento SUV to drop you at Negombo not Colombo as you mention. US$ 130 with 10% discount which is US$117. Due to unforeseen events occurred in the past by suggesting third party transfers, Management had decided not to suggest any third party transfers. However we can assist you for communicating your respected options. We do apologize if beach has caused you any inconvenience however we don’t have any control over the nature. Also your safety is our concern that’s why we inform you that this period is not advisable to swim. This is a nature resort, you should be aware of such birds visits Sri Lanka during the migration time. While we having the conversation you said pool was dirty I asked you to show where it’s dirty. Suddenly you mention pool got chlorine. Of course in order to maintain the hygiene we have maintain the PH and Chlorine levels. Tennis court area is meant for construction, however upon our guest request we never say no we allow them to play. We don’t have such noise complains so far from our guests. If you had, you should have discussed with the management while you are residing at the property. Our Sri Lankan Rupees is not stable it fluctuates every day. In order to avoid changes on the lists on daily basis most of the High End Luxury and 5* chains have adopted the US$ as the Market Currency. Online currency rates could differ from the bank currency rate. As a company we stick to our Sampath Bank Rates. As a Luxury Boutique Chain we cannot claim, we are been ranked as a top chain in Sri Lanka Please do feel free to contact me directly at headbutler@edwardscollectiion for further queries. Thank you Kind regards Minfar Ali (Minty) Head Butler
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Categorías de álbumes
Todas las fotosViajeroHabitación y suitePiscina y playaComedorCentro de negocios y salones de eventos
garden bathroom
View from the terrace with loungers set-up ready to go
Foto profesional encargada exclusivamente por TripAdvisorThe Frangipani Tree by Edwards Collection
The Olive Ridley Upper Two at the Frangipani Tree
Foto profesional encargada exclusivamente por TripAdvisorThe Frangipani Tree by Edwards Collection
The Olive Ridley One at the Frangipani Tree
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How far are you from the Colombo airport and what type of transportation is there to and from the airport. Thanks, Sandy
Its about a 2 hour drive from the airport along the new expressway. There is very limited public transport in Sri Lanka so the best way is to book a private driver with the hotel which will cost you about USD100. Enjoy your trip
1 voto
how far are you from the Colombo airport and what type of transportation is there between the two places? Thanks
Wijaya beach is the best nearby and there's a good cafe there x watching the ocean fromFrangipani Tree is pretty good and they can tell you about nearby clubs and night life
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do you have a kids club?
No kids club the hotel only has about 12 rooms. Lovely hotel but I wouldn't recommend it for people looking for kids entertainment as its more for couples.
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RANGO DE PRECIOS
US$298 - US$676 (Basado en tarifas promedio para una habitación estándar)
TAMBIÉN CONOCIDO COMO
frangipani tree hotel unawatunafrangipani tree gallefrangipani tree hotel galle
UBICACIÓN
Sri LankaProvincia SurGalle DistrictUnawatuna
CANTIDAD DE HABITACIONES
10
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