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Viajero (408)
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ESTILO DEL HOTEL
Gran vista
CATEGORÍA DEL HOTEL
1.484opiniones
463fotos
15P y R
0consejos sobre habitaciones
Calificación de viajeros
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Me alojé durante una noche por viaje de trabajo y me gustó mucho su ubicación y el entorno, ya que no había ruidos y pude descansar muy bien. La habitación era amplia y luminosa, con vistas al campo y bien equipada, aunque hacía un poco de calor. Para este tipo de viaje es un
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Respuesta de Colin J, General Manager de Lion Quays
Respondida el 26 de may. de 2017
Querido Maria, Gracias por tomarse el tiempo para dejar sus comentarios encantadores sobre su reciente visita a Lion Quays Hotel. Estoy encantado de que haya disfrutado de su estancia y esperamos darle la bienvenida pronto. Un cordial saludo Colin Jenno
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Estas opiniones se traducen automáticamente del inglés. ¿Quieres ver las traducciones automáticas?
He sido un cliente Lion quays durante 12 años; tenemos familia que vive localmente, así que reserve en base regular y mi dios lo que ha ido mal. El restaurante: pensamos que nos ibamos para una auténtica experiencia culinaria. Reservamos una mesa de comedor en 8:15 pm días antes
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Respuesta de Matthew W, Guest Relations Manager de Lion Quays
Respondida el 10 de ago. de 2017
Dear KMM30, Thank you for taking time to leave valuable feedback regarding your recent visit to Lion Quays. May I apologise most profusely for the problems that you encountered during your stay with us here at Lion Quays. I have noted the comments regarding the issues you encountered within the Waterside restaurant and will ensure procedures are put in place to stop this occurring in the future. Regarding the green light you have mentioned in the room this is a standard we have to follow with any refurbishment we complete, we must adhere to all health and safety standards which this fall into. The light is to ensure you are able to locate the closest exit in an emergency. The vouchers are a form of payment which we currently offer for guests who are wanting to buy a break or spa day for friends and family. I apologise that our team requested one from your self as this should be noted on the booking if payment was to be made via a voucher. Once again please accept my apologies on behalf of Lion Quays I am truly sorry that you did not enjoy your stay and we did not hit the standards expected and the high standards we set ourselves. I do hope we have the opportunity of welcoming you back to Lion Quays in the near future. If you would like to discuss this further with myself then please do not hesitate to contact me directly. Warm Regards Matthew Warren Warm Regards Matthew Warren
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Nos alojamos aquí dos veces recientemente. Hace dos semanas con mi hija visitando la familia y esta semana como una parada con mi marido. Primera visita - habitación con terraza, sala de limpieza muy amables y en general muy limpio, pero había un ligero olor a orina en el baño
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Respuesta de Matthew W, Guest Relations Manager de Lion Quays
Respondida el 9 de ago. de 2017
Dear Keppel, Thank you for taking time to leave a review regarding your recent visit to Lion Quays. I am pleased to see you found our rooms to be lovely with a great view overlooking the Llangollen canal. The green light you have mention is a fire safety standard we have to adhere to with our newly refurbished rooms. This is to help guide people to the exit in the event of an emergency. I am delighted to read our staff were all very friendly and apologetic for the issue which occurred during your second visit. May I apologise most profusely regarding the issues during your dinner service on the second stay. This is not the norm for ourselves here at Lion Quays. We do have a strict two sitting policy but apologise that on this occasion you were unable to sit at the time requested. I have noted the comments regarding the service and will discuss this with my restaurant manager and put procedures in place to ensure this does not occur in the future. I am pleased to see the first evening the service was to the standard we strive to offer and hope that the second evening does not stop you from returning in the future. I do hope we have the opportunity of welcoming you back to Lion Quays in the near future. Warm Regards Matthew Warren I do hope we are able to welcome you back to Lion Quays very soon.
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Pasamos el domingo pasado en León Muelles - lunes en una despedida de soltera. Había 15 de nosotros y teníamos el paquete Secreto, que incluía el uso de domingo el country club, una comida de tres platos y desayuno, todo por 60 libras cada uno. La piscina y las instalaciones
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Respuesta de Matthew W, Guest Relations Manager de Lion Quays
Respondida el 8 de ago. de 2017
Dear Ffion M, Wow, Thank you for such a great 5 star review regarding your recent visit to Lion Quays. I am pleased to read you and the other members of the party had a great stay with us. Its great to see you enjoyed our facilities and the staff were helpful and friendly, I am pleased to see you enjoyed the food to of a good standard and you would highly recommend Lion Quays. We look forward to welcoming you back in the near future. Warm Regards Matthew Warren
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Fuimos a principios de julio la reserva para 2 noches. Habiendo pasado el hotel en numerosas ocasiones pensamos probarlo. A la llegada nos sorprendió lo grande el complejo era, también era agradable ver una amplia cantidad de aparcamiento gratuito. Nos recibió amable, cortés y
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Respuesta de Matthew W, Guest Relations Manager de Lion Quays
Respondida el 8 de ago. de 2017
Dear cardgirl, Wow Thank you for such a fantastic 5 star review, its great to hear from our guests and the experience that they have had whilst visiting Lion Quays. I am delighted to read that you found may aspects of your stay to be such good value for money and our staff ensured you had such an enjoyable stay. Its great to read you had such an amazing experience in our spa and that Amber was fantastic with her treatment. I am pleased to read how lovely you found our newly refurbished waterside restaurant and you found us to have a great choice of food and wine. We have a large range of whisky and gin to meet all needs and am glad you enjoyed you Jonny Walker blue label. I have noted the kind words regarding the team here and will be sure to pass these on to Amber and the team. I look forward to welcoming you back in the near future. Warm Regards Matthew Warren
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Foto proporcionada por la gerenciaLion Quays
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How close is the nearest train station serviced from London? Thanks
the nearest train station serviced from London is in Gobowen, and that is approximately 1.5 miles away.
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is there a dress code for the hotel
I don't think so but casually smart should do. It's not a tee shirt and shorts establishment.
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Is there an outside area to eat with your dog?
Yes there is plenty of seating areas outside.
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Do any of the rooms have free standing baths or jacuzzi baths??
The cariad sweet has a large bath with a jet system
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Hi. We just had a room with a balcony as it was a quick overnight stop on way further north. There is a spa there and I believe the thermal suite is in there but we didn't have time to explore. Hope this helps.
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RANGO DE PRECIOS
US$110 - US$175 (Basado en tarifas promedio para una habitación estándar)
TAMBIÉN CONOCIDO COMO
lion quays oswestry
UBICACIÓN
Reino UnidoInglaterraWeston Rhyn
CANTIDAD DE HABITACIONES
82
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