He estado en peores - Occidental Ljubljana

Dear Guest,

Thank you for sharing your detailed feedback.

We sincerely regret that several aspects of your stay were not satisfactory. We apologize if the room design, particularly the sink and shower areas, did not meet your expectations. We will take your opinion into account for future improvements in room layout.

We are sorry that the Wi-Fi connection did not work properly outside the hotel and that you were unable to enjoy an outdoor seating area during your stay. We are working on implementing that space and appreciate your patience.

Lastly, we apologize if the reception service did not meet expectations. We will work with our team to ensure all our guests receive a warm and welcoming experience.

We appreciate your honesty and will use your feedback to improve.

Best regards,

Oskar Jaskowiak, Assistant General Manager