Mal - Boutique Hotel Actum

Dear Mrs. Christine,
I, am very sorry for your bad experience, but I have to correct you, that the technical defect was not in the room, but in the bathroom were the ventilator could not be switched off, even calling late in evening not only me but also the maintenance man to solve the problem. But never than less if the bathroom-door is closed you do not hear the ventilator; and yes sometimes things do break down. Hereby I would like to point out that all our guests are treated with highly respect and that the staff will go to ever length needed to help where they can. Yours sincerely Tatjana Whyte