Qué diferencia hace un día! - Super 8 by Wyndham Lachenaie/Terrebonne

Dear Customer

Thank you for taking time to write a review about our hotel. We were surprise to read about your experience because if your read other review our staff is always happy to serve and welcome our customer. In fact you came at the frontdesk and Stephanie was over the phone and make eye contact with you and then you went into the breakfast area. After her phone call you were not there and by that time Francine helped you for your request. You came back at the forntdesk and Stephanie had antoher phone call that she answered. When you told her that we gave no service , she put the ligne on hold and anwered you.

I think it was just a wrong timing and we do apologize about the situation. Our customer are very important for us.

My best regards

Lyne Malenfant