Dear Madam,
I first wish to thank you for sharing your objective perception and constructive criticism following your visit in Bordeaux. I would like to point out a few things that may have slipped your attention.
As mentioned on the website where the ad for the apartment is displayed, my house is located in one of the oldest and most traditional districts of the city, where people can enjoy a great number of buildings that represent the essence of 18th century architecture, such as the one where I live. I had the opportunity to welcome a fair number of tourists that appreciated this historical aspect as well as the authentic ambiance and the charm this area has to offer, such as the daily food and antiquity market that attract large crowds, not only the select connoisseur. This being said, since you were a professional tour guide and since you didn’t bother to ask any questions as per what not to miss, I assumed you had already done the necessary research in order to make the best of your visit to wander around the city, targeting the main attractions and so on. Regardless of this, you may not have noticed in the main room all the brochures and tour guides laying on the table, which would surely have been helpful judging from your comments.
Following on the theme of architecture, I would like to address some comments on my house. As it was built in the 18th century, the interior design is based on the norms of that time, which I agree, differ somewhat from those of the 21st century. The first staircase is equipped with automatic lights in order to facilitate the access to the building and the apartment. The latter is opening onto a small corridor; during daytime, it is lit by natural light coming from the terrace. The second corridor leads the way to the rooms on the first floor and grants access to the second floor. This first floor is equipped with an HVC unit as it’s at the heart of the building. I have difficulty in understanding what you mean by “dark” and “gloomy” as the corridors are covered with sunflower yellow wallpaper, with paintings hanging and natural fibre carpet covering the floor. In a wish to improve this area, you will be glad to know that I contacted my electrician in order to update the lighting system in order to make sure people who have trouble seeing feel as comfortable as possible. Furthermore, this adjustment could help them remember to turn the lights off, both during daytime and night-time, when the area is no longer used.
Finally, when visitors are welcomed in my house, I remain available should they require any explanation as to how to use the kitchen, the fridge, the appliances, or anything else. Since you both have solicited me on a number of occasions to organize and modify the arrival time and to ask some particular requests, such as finding the contact information of a long lost friend, I thought you felt familiar enough to ask for anything you need. My motto is that my house remains a welcoming place for anyone to live at his or her own rhythm. As such, many visitors from all ages, from France and elsewhere, have enjoyed the location, both on the terrace for breakfast, tea, a glass of wine as well as in the main living area with a book or watching TV.
Sincerely yours