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The place was clean and the personnel were polite ...
The place was clean and the personnel were polite and friendly. Check-in and checkout was a breeze. Love the location. Its about 10 mins from Whitehall Mall and about 20 mins from Uptown Charlotte. I will say that when the housekeepers clean the rooms after checkout or before check-in they need to restock items in the units ex: soap for bathrooms, dishwasher liquid and dish detergent, and dish towels and cloths. I had go to the desk to get these items. Thankfully, the front personnel were very polite and helpful with providing what we needed. Also, there were three T.V.s in the unit with only two remotes and only one worked. It didn't bother us to much because we only used only one T.V... In closing we would comeback.
Escrita el 18 de febrero de 2024. Esta opinión es la opinión subjetiva de un viajero individual y no de Tripadvisor LLC ni de ninguno de sus socios. Tripadvisor no controla las opiniones de Vrbo.
G H.
escrito por un crítico verificado en Vrbo.com
There was a security breach at the hotel/ property...
There was a security breach at the hotel/ property as my room information was given out
Escrita el 25 de noviembre de 2023. Esta opinión es la opinión subjetiva de un viajero individual y no de Tripadvisor LLC ni de ninguno de sus socios. Tripadvisor no controla las opiniones de Vrbo.
Scott S.
escrito por un crítico verificado en Vrbo.com
Clean, convenient, and friendly.
Clean, convenient, and friendly.
Escrita el 17 de noviembre de 2023. Esta opinión es la opinión subjetiva de un viajero individual y no de Tripadvisor LLC ni de ninguno de sus socios. Tripadvisor no controla las opiniones de Vrbo.
ILA P.
escrito por un crítico verificado en Vrbo.com
Really nice stay. Would have been great if we had ...
Really nice stay. Would have been great if we had enough utensils, plates and glasses to cook and eat in. Otherwise, everything else was great.
Escrita el 9 de noviembre de 2023. Esta opinión es la opinión subjetiva de un viajero individual y no de Tripadvisor LLC ni de ninguno de sus socios. Tripadvisor no controla las opiniones de Vrbo.
Candee H.
escrito por un crítico verificado en Vrbo.com
Checked in like a hotel; clean & tidy; met our nee...
Checked in like a hotel; clean & tidy; met our needs for our stay; would stay again; some broken down vehicles in parking lot...overall felt safe and would stay again.
Escrita el 2 de noviembre de 2023. Esta opinión es la opinión subjetiva de un viajero individual y no de Tripadvisor LLC ni de ninguno de sus socios. Tripadvisor no controla las opiniones de Vrbo.
Jeffrey W.
escrito por un crítico verificado en Vrbo.com
We reserved our stay for Friday thru Sunday to vis...
We reserved our stay for Friday thru Sunday to visit our son for his birthday. The reservation was made well ahead of time. We drove 4 hours and arrive after midnight at the location only to be told there was no rooms available?! You've got to be kidding! I will say the location was very apologetic as well as vrbo about the situation, but those are crocodile tears as that doesn't put my in a bed for the night. They left me to find my own place for the night as the only resolution. Again, vrbo have me a credit voucher (only available AFTER I had to pay for the stay in full plus what i already paid them out of my pocket) but i still had to find a place on my own at the last minute. The resort did confirm i could stay with them Saturday night until Sunday with a late check out. The inconvenience of checking out then checking back in night after night is a pain to only be rewarded by "we'll cover you extra stay up to $275 for the additional cost of a stay out of pocket. This adventure has now made me very weary of using vrbo in conjunction with a multitenant housing location. BEWARE! Booking a house for a stay is much different.
Escrita el 4 de octubre de 2023. Esta opinión es la opinión subjetiva de un viajero individual y no de Tripadvisor LLC ni de ninguno de sus socios. Tripadvisor no controla las opiniones de Vrbo.
Matthew W.
escrito por un crítico verificado en Vrbo.com
We really enjoyed our stay at water walk. Everythi...
We really enjoyed our stay at water walk. Everything was nice and clean. Very convenient to stores, recreation areas and restaurants. We’ll be back before the summer ends.
Escrita el 11 de septiembre de 2023. Esta opinión es la opinión subjetiva de un viajero individual y no de Tripadvisor LLC ni de ninguno de sus socios. Tripadvisor no controla las opiniones de Vrbo.
Michelle H.
escrito por un crítico verificado en Vrbo.com
This property is essentially an extended stay hote...
This property is essentially an extended stay hotel. It is clean and just as pictured. The front desk staff and management team are very friendly and were helpful when there was a bit of a snafu with my plans. This is a fine place to spend time when in Charlotte!
Escrita el 30 de agosto de 2023. Esta opinión es la opinión subjetiva de un viajero individual y no de Tripadvisor LLC ni de ninguno de sus socios. Tripadvisor no controla las opiniones de Vrbo.
Mendy D.
escrito por un crítico verificado en Vrbo.com
Very comfortable beds and quiet.
Very comfortable beds and quiet.
Escrita el 30 de agosto de 2023. Esta opinión es la opinión subjetiva de un viajero individual y no de Tripadvisor LLC ni de ninguno de sus socios. Tripadvisor no controla las opiniones de Vrbo.
Carmen S.
escrito por un crítico verificado en Vrbo.com
I was really impressed with the property, its exac...
I was really impressed with the property, its exactly what the pictures represent. The staff were nice and friendly. The location was close to restaurants, stores and freeway.
Escrita el 30 de agosto de 2023. Esta opinión es la opinión subjetiva de un viajero individual y no de Tripadvisor LLC ni de ninguno de sus socios. Tripadvisor no controla las opiniones de Vrbo.
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